Michael Kirch's Documents


  • #JTBD : Jobs To Be DoneJay Haynes - Building high-growth products using jobs-to-be-done __________________Innovation is a huge landscape at the moment from an activity perspective but,successful Innovations are rare. Over 53% of startups fail to earn..
  • 6 June 2018
    Uploaded by Michael Kirch Category: Project Planning Documents 0 272 0
    Extending the Service Design Blue print as a tool to promote transparency and operations capability in customer focused organisations is at time difficult.  Facilitating Service Design assessments and audits, group engagement workshops and ..
  • TO CONFIDENTMany organisations think they understand agile. So do I... I am sure most digital delivery experienced individuals would agree that nothing is black and white and that there are levels of maturity and understanding that are crucial f..
  • A Quick Estimator tool for Lean Business Case development.  So many design programs miss the reality of Operating costs and development of appropriate levels of fiscal affordability. Design is not design without limitations.
  • A brief overview whitepaper on deepening the  engagement on business planning for Digital era outcomes. While there are almost endless possibilities of how business could strategically approach any number of agendas. &nb..